Shipping Policy
DOMESTIC SHIPPING:
Domestic Shipping is typically processed via UPS Ground. Alternately we do use USPS for P.O. Box addresses or when warranted.
International shipping is typically processed through UPS or USPS Priority Mail International. Customs and duties are not included in the shipping fee. They are the responsibility of the recipient. Fees are between the recipient and their country's government.
International shipping is typically processed through UPS or USPS Priority Mail International. Customs and duties are not included in the shipping fee. They are the responsibility of the recipient. Fees are between the recipient and their country's government.
Requests for expedited shipping will incur additional fees based on the package weight/size, destination, and level of upgraded service. Please contact us directly for details.
TRACKING & INSURANCE:
A tracking number is uploaded to Shopify and a notification is immediately sent once the shipping label has been generated. We also send out a courtesy email including the tracking for added convenience. All shipments are fully insured for the full value of the purchase.
Inquiries can be made at info@kellyvanhalen.com